Riverside Mill, Mountbatten Way, Congleton CW12 1DY

About Us

At Parx Mortgage & Insurance Services we aim to deliver the very highest level of customer service to our clients and business partners and you will find us approachable, trustworthy, professional and knowledgeable.

Our Story

At Parx Mortgage & Insurance Services, we believe getting a mortgage and the right protection shouldn’t feel complicated or overwhelming. That’s why we keep things simple, clear, and focused entirely on you not just the transaction. With over 30 years of experience in financial services, we combine real industry know-how with modern tools to find mortgage and insurance solutions that genuinely suit your situation.

We also do things a little differently, we don’t charge for our advice, so you can feel confident you’re getting honest, impartial guidance without any added pressure. And we’re not just here for the short term. From your first enquiry to years down the line, we’ll be by your side, helping you stay on track and adapt as your circumstances or the market changes.

Director | Financial Advisor

Alex Parkes (CeMAP)

About Alex

I started work in the financial services sector over 30 years ago and having worked in varying roles, initially for banks and building societies, I soon realised that helping and advising people was my passion.

I have been advising clients from all walks of life on every aspect of their mortgage and insurance needs for over 20 years and pride myself in building long term relationships based on trust and integrity.​

I live in Congleton, Cheshire, with my wife and two children and love spending time with family and friends. In any spare time I enjoy playing golf, albeit badly!

Director | Relationship Manager

David Flavell

About David

Having worked in media for over 30 years, the last 23 years being in a senior management capacity within the radio industry, I consider myself to be a friendly and approachable individual that builds mutually beneficial relationships easily.

I enjoy communicating with people at all levels and am very approachable and I have relished bringing my skills to a new phase of my career in the financial services industry. I support Alex and the business in building and maintaining strong relationships with our clients and introducer partners.  

I have lived in Cheshire for most of my adult life and live with my partner, Sharon. I am also a keen golfer and can often be seen playing badly with Alex! 

Mortgage & Protection Advisor

Huseyin Ipek (CeMAP)

About Huseyin

With a BSc Honours degree in Mathematics and over three years of experience in the financial services industry, I am excited to be part of the Parx team helping people make informed, confident decisions when it comes to their mortgage and protection needs.

I specialise in supporting first-time buyers and home movers, offering clear, honest advice and guiding clients through every step of the journey. I also advise on Life Cover, Critical Illness Cover, and Income Protection – helping to ensure that you and your loved ones are financially protected, whatever life may bring.

Known for being approachable, detail-oriented, and always going the extra mile, I’m committed to delivering advice you can trust and service you can rely on.

I live in Congleton and outside of work, enjoy spending time with loved ones, keeping active, and the occasional attempt at mastering my golf swing – still a work in progress!

Case Manager & GI Advisor

Caroline Richardson (CeMAP)

About Caroline

With 30 years’ experience within Customer Services, I started my career in Banking, and gained my Mortgage qualifications 20 years ago. I am a friendly, approachable person and believe good customer service is essential. 

I like to help our clients every step of the way with their Mortgage, Protection and Home Insurance needs at Parx.

I am an experienced Home Insurance Adviser and Mortgage administrator and understand how much a home means to our clients.

I live in Cheshire and I am married with 2 children (and 2 cats). I like to go to the gym to try and keep fit, shopping and socialise with friends but definitely NOT golf!

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Fee Free Local Expertise

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Risia Collins
13 days ago
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Excellent service from the start. Professional and friendly. Will definitely recommend.
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Ian Monks
24 days ago
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Absolutely sensational service from Parx. Alex and Caroline were a great help and could not have done more for us. Their service was 2nd to none and they made a challenging process as trouble free as possible. Thank you.
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Sandy Livingstone
25 days ago
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First class service, clear advice and easy process to deliver the right mortgage for us.
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Niamh Hartless
25 days ago
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Fantastic service! Huseyin, Caroline and Alex were all really helpful; explained all the options available in a way that was easy to understand, and made the whole process straightforward and completely stress free. Excellent customer care, providing regular check-in’s and responding to all questions promptly. Would highly recommend!
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Luke Roberts
50 days ago
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As a first-time buyer, getting a mortgage can feel really daunting, but Alex and Caroline made the whole process so easy and stress-free. The entire Parx team were incredibly helpful, always happy to answer my questions, and took the time to explain everything I needed to know about mortgages and insurance. I couldn’t have asked for a smoother experience. If you’re looking for great rates and a team that genuinely cares about making the process straightforward, I’d highly recommend Parx!
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Stefano Rossi
58 days ago
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Fantastic experience with Huseyin, Caroline and the wider team. From our first conversation, we felt that our case was being handled with great care and professionalism. Huseyin was extremely proactive and immediately explored different lenders to find the most appropriate and competitive mortgage options for our situation. He was always available to answer questions, explain the different possibilities clearly and guide us through each stage of the process. Caroline provided excellent support with correspondence and follow-ups, and together they made the whole process feel organised, efficient and much less stressful. We are very grateful for all their help and would definitely recommend the team.
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Stuart Hatton
78 days ago
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Fantastic service with no pressure and outlines all the options available explained in a stress free environment. Would highly recommend for anyone looking move home or re-mortgage and has other services available too.
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Simon Jenkinson
80 days ago
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Huseyin and Caroline were very helpful in getting me my first home. I had no clue how to begin the process and they made it very simple, easy and were friendly and supportive throughout.
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Darren Wood
88 days ago
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Fantastic experience. Huseyin and team went above and beyond. Would highly recommend
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Gxbenicklinn
98 days ago
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Alex and his team have provided me with expert professional advice and assistance to obtain my first mortgage. I can’t thank them enough as I have now managed to get onto the property ladder. I would highly recommend Parxfs.